How many times have we heard a manager or executive say “Just give me the number!”? This request smacks of frustration and conveys an unrealistic expectation. While this is slowly changing, single-point estimates are still the goal when making managerial projections at many healthcare providers today. In this post, I want to discuss an alternative approach.
The concurrent management of a multitude of projects competing for scarce resources in a changing regulatory and economic environment poses a serious challenge to many healthcare organizations. Clearly, doing a proper job of managing requirements, including their development and tracing from ideas to specifications, to conceptual designs, and then to “as built” designs, is important.
Estimation is a fascinating area in science and engineering, and it is increasingly coming to the fore in other fields. With healthcare projects becoming increasingly complex and driven by growing regulation, estimation is a mix of art and science that needs to be mastered.