This blog is about sharing with you what I have learned over many years about ways to avoid harm and waste.  I also offer consulting services to help customers think clearly about processes and behaviors that may cause harm or waste.  Thinking is only the first step.  The second step involves acting in ways that make positive, sustainable change a likely outcome. Examples include avoiding a harm event, untangling a complex process, or doing away for good with a wasteful and repetitive behavior. Last but not least is putting in place safeguards to prevent regressing to undesirable levels of performance.

Services by area

Specific examples of the services I offer are listed below by category. Generally speaking, the services span process and quality improvement, analytics, innovation and program management, and  training.

Area Service
Process improvement and OpEx Six Sigma, Lean, KPI and scorecard development, mapping strategies to operations, supply chain modeling and simulation
Data analytics and BI data profiling, data conditioning, data governance, predictive modeling
Quality management systems Internal auditing to AS9100 standard
Program management managing requirements, estimating effort and risk, simulating probabilistic scenarios
Operations and technology optimizing operations under multiple constraints, managing innovation and start-up situations, technology acquisition, knowledge transfer
Other assessing education and training needs, staff coaching and mentoring


Please contact me to discuss any of the above services or additional needs you may have.