Tag Archives: mediocrity

Human talent, a critical resource and potential instance of corporate waste

The Lean approach to process improvement is based on identifying and dealing with various types of waste. ¬†Traditionally, Lean lists seven types of waste, including defects, overproduction, excessive transport of goods, unnecessary motion of staff, confusion due to poor communication, waiting, and build-up of inventories. ¬†An eighth waste has been added to this list more recently, to wit the ‘waste of human talent.’ To my mind, this is the hardest to understand fully and address successfully. In this post, I will try to touch on a couple of salient aspects of this instance of waste.

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