Tag Archives: stakeholder

Lean thinking in the supply chain: surgical inventory management example

In a previous post, I described how problems in the management of surgical inventory at a large, multi-site hospital were addressed.  In this post, I will try to make explicit the connection between some of the activities carried out on that project and Lean thinking.

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Introducing the A3 – conclusions

This post wraps up the series on A3 development, started earlier this year.

In the previous posts, I covered key A3 concepts, layout, sequence of steps involved in definition and analysis, implementation and follow-up, basic notation, and tips on what to do as well as what to avoid.

I also illustrated diagrammatically how customers, developers, and their mentors can best interact as an A3 gradually and collaboratively takes shape.

I hope this has given you a useful grounding in the topic of A3 design, and served to point out the benefits this powerful thinking aid and communication tool can bring to process redesign and problem solving.

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Introducing the A3 – part 8: more tips and caveats

Below I review previously mentioned pitfalls and list additional ones that A3 practitioners in healthcare would do well to guard against if they set on a path to producing better A3s over time, which really means focusing on self-improvement by becoming better thinkers and communicators. Continue reading

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