One of the most widely heard terms in healthcare circles today is ‘outcomes.’ This is both good and bad. It is certainly positive that outcomes appear to act as a rallying flag for improvement efforts. A potential downside exists, however, depending on how things are done once an outcome is deemed important enough for management to allocate improvement resources to it.
In an earlier post, I mentioned I would be describing the ABC approach to inventory management in more detail. ABC is used in retail, and can be applied in healthcare, for example when trying to manage surgical inventory with reduced effort.